UBER has absolute terrible customer service. Someone hacked my account but fortunately can't charge my credit card. Afterwards, I can't activate my account. After numerous emails with help. Uber with numerous useless advices like resetting password numerous time... it is still a NO. After 10 days, my account still does not work and the only way to contact them is via the help. Uber service site. The response turn around time is 24 hours. The worst thing is that the responses are robotic and really do not try to solve your problem. I will starting using other car service. Uber should be punished for offering such poor service.