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I purchased a keycode from them, they asked for ID verification, I was not going to do this as this is why I have a paypal account anyway to protect me. I then checked their help pages and followed their instructions to cancel the order and went to another shop.
2 Hours later they sent me the keycode anyway saying my purchase had now been completed, I told them it was cancelled but they said because I had recieved the email it was now mine and I would get no refund. It has now become a long drawn out dispute and they are still refusing to refund me they suggested I went and sold the key to one of my friends!
This has now been taken up with paypal and MMOGA have said that they will refund me if they sell the keycode to someone else with 0 time limit... I said they have 60 days max or I get the refund anyway.
All this is for £4.50 which they value higher than customer service! Avoid them!
Tip for consumers:
Do not provide ID verification, It is not a bank you are dealing with, think about it you can spend thousands of pounds online without verification but they need it for a game keycode???
Peter S.'s review of MMOGA earned 2 Very Helpful votes
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