PETER S.

I set up home service agreement and they took one direct debit and no more they failed to send contract either by post or email eventually got it but they had cancelled the policy for some reason I tried to find out impossible chat email just impossible to find a customer service member who would help just gave me telephone numbers to call when you got through after long wait you were passed around after 30 minutes of frustration you give up this has to be worst company I have ever dealt with I
I would like a refund of direct Debit they took of 13.25 for services never provided I got another member of my family to see if they can sort out problem and they said the company is totally useless use them at your peril and he would advise anybody using them to change suppliers

Have been waiting refund over 6 month, my bank is trying to do chargeback but they are making problems.
If I could give this company no stars I would