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Peter S.

Contributor Level

Total Points
80

1 Review by Peter

  • GlassesUSA

7/13/20

One pair of glasses I bought 2 months ago is POS. Lenses keep popping out etc. Sunglasses I got are OK. Think Im done ordering here though

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James S. – GlassesUSA Rep

Dear Valued Customer,

We’re sorry to hear that you experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. All orders come with our 14 Day 'no questions asked' return policy. If you are not satisfied with your glasses, simply return them for a refund, store credit or an exchange.

In the unlikely event that your frame or lenses break after the initial 14 days following delivery and within one year of your purchase, we will gladly provide you with a store credit towards another pair of eyeglasses under our 365 Day Manufacturer's Warranty policy.

We are reviewing the status of your order and will update you promptly.

Yours truly,
GlassesUSA

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