Thumbnail of user peterr360

Peter R.

Contributor Level

Total Points
99

1 Review by Peter

  • Visualsoft

5/15/19

I don't know where to start.

The horrible and super expensive customer service?
The terrible arrogance of the directors?
The revolting website they built us?
The time it took (3 times as much as quoted)
The fact they want a bucket of money to fix things they themselves got wrong?
The abhorrent lock in contract?
The sleazy sales tactics (the SEO one is the best. You get zero for your money)?

Also, take a good look at the latest reviews and how a lot of them are on the same day. Why? Visualsoft writes them or rewards their small circle of customer friends to write them. This was confirmed to me by an ex employee there.

The list goes on but I will leave you with final thoughts:

DO. NOT. TOUCH.

Thumbnail of user sarahm51
Visualsoft e. – Visualsoft Rep

Hi Peter

We take client feedback very seriously and I am really keen to discuss your comments in further detail. If you are open to doing so then I would be grateful if you could please share your contact information.
My email address is Victoria.Hawkins@visualsoft.co.uk or alternatively please call 01642 633604.

Many Thanks
Victoria Hawkins
Head of Brand Marketing

Peter Has Earned 19 Votes

Peter R.'s review of Visualsoft earned 19 Very Helpful votes

Peter hasn’t received any thanks yous.

Peter doesn’t have any fans yet.

Peter isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stuarts425
1/25/24

The following review catalogs the issues we've had with Visualsoft since signing up with them in...

Thumbnail of user neilk189
1/15/24

Really poor service from start to present! We were sold an unbelievable dream by Phil (who left...