I don't know where to start.
The horrible and super expensive customer service?
The terrible arrogance of the directors?
The revolting website they built us?
The time it took (3 times as much as quoted)
The fact they want a bucket of money to fix things they themselves got wrong?
The abhorrent lock in contract?
The sleazy sales tactics (the SEO one is the best. You get zero for your money)?
Also, take a good look at the latest reviews and how a lot of them are on the same day. Why? Visualsoft writes them or rewards their small circle of customer friends to write them. This was confirmed to me by an ex employee there.
The list goes on but I will leave you with final thoughts:
DO. NOT. TOUCH.
Hi Peter
We take client feedback very seriously and I am really keen to discuss your comments in further detail. If you are open to doing so then I would be grateful if you could please share your contact information.
My email address is Victoria.Hawkins@visualsoft.co.uk or alternatively please call 01642 633604.
Many Thanks
Victoria Hawkins
Head of Brand Marketing