Peter R.

I was informed that there is a credit issue, although I have never had any bad debts or anything other than a good credit rating. As I live in Australia I wrote requesting information. Several weeks later I received a letter instructing me to contact by phone. The recorded message instructed me to access the information online, but on attempting to do so I received and error message - forbidden access. Still holding on the line for 20 minutes at International Dialing costs I apid for the privilege of listening to music and a recorded message as to how important my call was - but not important enough to answer - could not resolve my enquiry.