Peter N.

Im learning these discount canvas business are just that. You get what you pay for although sometimes its good sometimes not. Get ready to roll the dice. Ive ordered about eight different canvases. Some are great and others have various issues. The latest had a case of the saggy canvas wrap. Others were possibly installed by someone who could benefit from bifocal glasses. It takes them about a day to respond and then they want you to send a photo of the canvas using a sharp object on the face of it to prove you ruined it. I guess for those who want to pull a fast one on them. Recently, I sent a canvas to a family member. They had to send three of them until they got it right. I just received one but instead of destroying it, I just took it apart and restretched it myself. I wont be ordering from them unless Im feeling lucky and can wait for a replacement.
UPDATE: So I had a initial contact from the person responding to this review but its been nothing but the sound of crickets since. Still waiting for them to follow up on their promise of a non hassle replacement canvas...

I ordered a few canvases from them. My initial order was a large canvas. First one sent was damaged, the replacement was damaged. The third one was good. They basically just wrap thin plastic around the canvas onto a cardboard back. Then slide it in a box. Not much protection and it slides around and breaks out. The customer service is awesome but that doesnt make up for all the aggravation. The couple I ordered after that were ok but packed the same. They must like sending replacements often. Ive been ordering from one of their competitors and the shipping protection is amazing! Their shipping time is also quicker Sorry Easy Canvas. Your quality is awesome but its a gamble if I get it in good condition.