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Peter M.

Contributor Level

Total Points
80

1 Review by Peter

  • LightInTheBox

9/2/19

The wrong size men's shoes arrived. They said send them back by ordinary mail and it was my fault for ordering the wrong size. I wear size 10 and a half but I ordered size 8 and a half according to them. Yeah right. No refund. They said they didn't get them and I had to provide tracking info. But of course there is no tracking info with ordinary mail. Eventually they admitted they got them and refunded two thirds of the price. But I''m also out $22 for postage so I've lost more than half my money. Never again.

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LightInTheBox F. – LightInTheBox Rep

Dear customer,

We apologize for the problem. Could you please advise us with your Order Number so we can further check it for you?

Thank you for your understanding and cooperation in advance.

#1899919

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