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peter k.

Contributor Level

Total Points
81

1 Review by peter

  • Getaroom

12/5/19

I booked 2 different hotels one by phone and one by the internet. I thought i was dealing directly with the hotels, i was wanting to stay at. As it turned out its a masquerade. They are third parties who lead you to believe you are dealing directly with the establishment you want to stay at. Theses multiple third party players are all connected to CCI. *******3575 getaroom/bogota etc. They charged 30-40 percent more in fees. Than what was quoted initially. I received no confirmations notices prior to or receipts at end of my stay. Good Luck trying to get any answers after you have made the reservation! Good Luck trying to get the hotel ( Hilton) you stayed at or your credit card (BOA) to help you! Its fraud plain and simple. Check out who is behind these companines CCI Getaroom. The whole situation reeks of criminality!

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Karen B. – Getaroom Rep

We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.

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