I Mistakenly booked two rooms on the internet with this company on thursday and realizing my mistake immediately cancelled through my account. I sent another e-mail and was advised a cancellation charge would have to be paid. This e-mail did not specify what charge was due. I then sent another e-mail advising that I had used the correct procedure and I would not be paying any cancellation charge. I then received an e-mail stating that a cancellation charge was due, again not specified and to ring a number in England. I did and after some angry exchange I was informed that a charge of 30 euro was due. I was also told by Sebastian the rep that they had paid the hotel in full and they would be charged by the hotel this sum. I was also told that if I did not pay the cancelation charge the monies would be charged. Be warned that these people are sharks and scammers.