I've had four transactions so far three of them have been very smooth and easy. The layout could use some more work and the communication isn't the easiest but it is very evident that the dhgate administrators are trying their best to bridge these gaps between the seller and customer
Hi Peter,
Thank you for your continued patronage! We are looking forward in doing more business.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Riane
Customer Service Center
DHgate