I ordered a battery for a Toshiba L70 laptop. It arrived quickly but did not work. Contacted company and sent photos, etc. They raised returns note & even though web site provides a UK returns address they asked me to send battery to China for inspection & if found faulty would refund. Find out that Royal Mail & other courier companies do not allow for batteries to be posted. As paid with paypal I was able to eventually get a refund without having to return battery. DON'T DEAL WITH THIS COMPANY.