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peterd9

Peter d.

Contributor Level

Total Points
264

2 Reviews by Peter

1.5K Views
12/20/11

Alert! Anderson – NISSAN of Asheville, NC 629 Brevard Rd. 28806 – Has poor to no sales integrity and terrible customer service follow up. Background: Purchased a relatively expensive used vehicle ( $26,500) and made a verbal agreement with the sales person to get a second set of keys made for this car not a problem. Evidently yes, I have e-mailed and called the sales person several times to get him to follow up on this promise that was made at face value. On my first visit to the dealership after purchasing the vehicle they pretended they did not know what the arrangement was even though it was written up on the work order. Now on my second visit after having the car in the shop for two weeks they called me telling me that they have taken care of everything and the car is ready to be picked up. To my surprise, they cut a valet key that does not start the car which is completely useless as second set of spare keys apparently the ignition key cost $70 dollars and is microchip in coded. They, actually had the nerve of telling me that this was the agreement made to you by the sales representative. Furthermore, that I didn't know the facts. Besides, having terrible after sales customer service I find this outfit cheap and petty and having no moral integrity what so ever.

1/23/11

Purchased front " ZIMMERMANN " brake rotors for a BMW and they warped in less 2 months. They offered no help and do not back up the products they sell!. WARNING TERRIBLE CUSTOMER SERVICE AFTER SALE.

Peter Has Earned 4 Votes

Peter D.'s review of Anderson Nissan earned 3 Very Helpful votes

Peter D.'s review of PartsGeek earned a Very Helpful vote

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