They are extremely impersonal and don't do anything to look at any individual case, be it a tutor or a student. Their tests for subjects are fairly trivial, and they don't make it easy to get student. Their service is for the rich, and most cannot afford the prices wyzant wants you to charge. They are simply one of the big businesses in the US, and their top concern is the money they make. Their tutoring platform for online work was good for a short period, but they changed it so that it is almost always inadequate. They say that they don't want to you to do a student's homework, but many of the tutors do that anyway. I think their rating continues to drop, and some day they will be on the street.