Peter B.

I thought i was hiring a freelancer from the USA, turns out he was from and African country.

Upwork allows fake profile images, fake country locations and fake work skills to be displayed on their platform.

This cost me big on a job that was completed not to the specified request.

Upwork do not care when the work is of low quality or does not meet the contract specs, they say they are not responsible for this and i just have to work it out with the freelancer who refuses to refund my money.

This will not make any judgements if the customer is not happy with the work, so you are stuck with no satisfactory job completion and no refund.