Peter B.

The reps are very polite; however that's where the good customer service ends.
If you need their help, don't count on getting correct and reliable information from them!
It just won't happen period!
The left hand doesn't know what the right hand is doing! Literally!
Do yourself a big favour & avoid Transunion!

I ordered an item on July 12th with a guaranteed delivery date of July 14th & it is now 3:40 pm on July 14th & I know from previous orders that I will not be getting this today!
Don't waste your hard earned $ on Amazon Prime!
The delivery service is pathetic as orders don't arrive on the guaranteed delivery date!
Save your money & get free 2 day delivery from Walmart.

I ordered some office supplies on line and was given a delivery date of November 4th. This was my first online order AND MOST LIKELY THE LAST AS WELL.

No delivery by 4pm so I call Staples and they tell me that they deliver until 5pm so I wait and once 5pm rolls around THEY ARE A NO SHOW!

I call them back and they apologize for this and I am told that it should be delivered by 5pm on Friday November 6th. That's not what I signed up for! They didn't even have the courtesy to call me and/or email me to let me know that they wouldn't be able to deliver to me on November 4th. My impression of Staples customer service has gone from a positive impression at first to a very negative impression to say the least!

I recently order 2 power bars from Canadian Tire on line ordering to be delivered by Canada Post to my residence.

I placed the order on Sept 11th and I was given the tracking # by Canada Post. The tracker doesn't give real time updates which isn't good for customer service. It shows that my order last processed in Mississauga, Ontario at 9:39 pm on Sept 15th. Today is Sept 17th and no further updates on the tracker!
My question is where is my parcel & when will I receive it in real time?
I personally don't trust Canada Post & I have had several bad experiences with them in the past and I only use them as a last resort!
I don't have any say in the matter here as Canadian Tire has elected to use them BUT I WISH THAT CDN TIRE WOULD GO WITH A MORE RELIABLE COURIER COMPANY & NOT CDA POST!
This will be my first and last time using Canadian tire!