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Peter B.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Autos & Vehicles, Computers & Technology, Home & Garden

Member since September 2020

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

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  • Profile Views

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Review Distribution

2 Reviews by Peter

11/4/20

I ordered some office supplies on line and was given a delivery date of November 4th. This was my first online order AND MOST LIKELY THE LAST AS WELL.

No delivery by 4pm so I call Staples and they tell me that they deliver until 5pm so I wait and once 5pm rolls around THEY ARE A NO SHOW!

I call them back and they apologize for this and I am told that it should be delivered by 5pm on Friday November 6th. That's not what I signed up for! They didn't even have the courtesy to call me and/or email me to let me know that they wouldn't be able to deliver to me on November 4th. My impression of Staples customer service has gone from a positive impression at first to a very negative impression to say the least!

9/17/20

I recently order 2 power bars from Canadian Tire on line ordering to be delivered by Canada Post to my residence.

I placed the order on Sept 11th and I was given the tracking # by Canada Post. The tracker doesn't give real time updates which isn't good for customer service. It shows that my order last processed in Mississauga, Ontario at 9:39 pm on Sept 15th. Today is Sept 17th and no further updates on the tracker!
My question is where is my parcel & when will I receive it in real time?
I personally don't trust Canada Post & I have had several bad experiences with them in the past and I only use them as a last resort!
I don't have any say in the matter here as Canadian Tire has elected to use them BUT I WISH THAT CDN TIRE WOULD GO WITH A MORE RELIABLE COURIER COMPANY & NOT CDA POST!
This will be my first and last time using Canadian tire!

Tip for consumers:
Do not allow Canadian Tire to ship your item to your home address! CDA POST IS NOT RELIABLE AT ALL!

Products used:
power bar

Service
Value
Shipping

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