Tumbledry T.

My worst online purchase experience ever!
I went to Lelong who directed me to one of their sellers. I purchased & the seller sent the shipment via FEDEX but it arrived damaged.
The seller asked me not to report the issue as they would place a claim through FEDEX but FEDEX denied the claim as the seller undervalued the shipment to avoid customs charges & the seller did not place fragile stickers on the package.
I contacted Lelong for help as there seller was not being responsive BUT Lelong did NOTHING to help. I will never use them again!

Super service, reliable & transparent. Customer service staff have always been wonderful!

Thanks Stackry.