Honestly speaking, nothing can best described the concept of "customer satisfaction" than the service provided by Frank, he restored my confidence in buying ticket through travel agents, Frank appears very polite and professional in dealing me with and while l demonstrated fear, he reassured me and gave me the best service that anyone can ever dream of. I will recommend this travel agent to anyone hoping to buy ticket to travel world wide as the company is responsive to customers' needs and on a personal level, l am extremely satisfied and l am particularly grateful to Frank who dealt with all my enquirers with sound zeal and in depth professionalism. Kindest regards Frank.