Pete B.

I purchased a new fish finder from Cabelas.ca when they had their big clearance sale 2 weeks ago. The unit was regularly $2800, marked down to $749.99. A confirmation email with my reference number was received and all was good, or so I thought. 5 business days later I received a call saying that they had a "system error" and that they didn't have the unit any longer. The remedy was to give me my money back and a $50 gift cert. Unfortunately I've already sold the unit that was on my boat and I'm now down a piece of equipment that I need to run my guiding business. To buy the comparable unit to the one I sold will be $1300 which puts me out by $550.
My complaint and pleading for a deal on a new comparable unit has fallen on deaf ears and despite 3 calls and asking for a manager to call me back, I still haven't heard from anyone. The Cabela's satisfaction guarantee apparently doesn't apply North of the border. I understand that errors do occur but to not be notified for 5 days is not fair. The unit was promised to be delivered in 7 days using the shipping method I specified.