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pernille J.

Contributor Level

Total Points
84

1 Review by pernille

  • Nelly.com

2/6/19

Let alone the fact, that there is no phone number to their customer Service, should be enough to of a warning signal to keep people from this shop. Never the less, I was stupid enough, not to go with my intuition.
The clothes that I received, did not at all look as in the photo. It was very cheap fabric. So I returned it. It was wrapped carefully in same bag, as I got it, and was completely 100% as I received it. Never the less, they claimed, than one of the pieces was "defect", and not approved, and kept both money and clothes. They didn't answer WHAT was defect, and the whole process took very long. I couldn't contact them in any other way, than via their web page. So now they got BOTH my return clothes AND part of my money.

Please, please, do yourself the favour of reading trustpilot and google this company, before you buy anything. Then you'll see, that I am far from the only one. This company steals peoples money.

Service
Value
Returns
Quality

pernille Has Earned 4 Votes

Pernille J.'s review of Nelly.com earned 4 Very Helpful votes

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