I don't have a membership, so I understand that I have to watch ads to watch anime, even if I have to watch 7 ads in one sitting. However, a lot of times the ads don't even load themselves and a lot of times when the ads are over the video freezes and I have to refresh the tab just so that I can watch more ads!
It's completely understandable that I have to watch ads, but it's not understandable that the video ads don't even work properly.