First of all there is no phone number to be found at their site in order to contact them, everything has to be by email! Their return policy and customer service is ridiculous. If I had read these comments before I would have never purchased anything from them. Their system had a glitch and I emailed them to cancel an order and they wrote back saying they had cancelled the wrong order. Something so simple! Now they are sending me the wrong orders and to top that I have to pay the return shipping PLUS there is a re-stocking fee. I would never ever again purchase anything with them!