Pepa C.

Always check before buying something if the company has a phone number. Try the number first to see if it working or not. Zalando have a number but none is replying which is not a good sign. If you try to contact by email then you get this answer - This inbox is unattended but we're here to help!
If you can't find the answer you're looking for on our help pages, you can also find all our contact information there.

Best wishes,
Your Zalando team
This is an automatically generated email – please do not reply to it.

Very poor customer service, not worth buying there even if it saves you few pounds…