The sweater came with multiple stains. Contacted them to return the item. Jumped through their hoops, sent pics per their request. Emailed them Jan 10th, Jan 16th and Jan 22 - they never responded, until yesterday Jan 23rd, stating a didn't meet their 7 day reply policy. Funny part, their reply email included every email I sent them. Check out the pic's, shows the AWFUL quality of their merchandise. DO NOT BUY FROM THESE SCAMMERS.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth