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Penny J.

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1 Review by Penny

FullBeauty

  • FullBeauty

“Never Received the Item”
5/3/21

I am writing this review, because this company is not honest. I did not receive the item charged to my credit card and after waiting six weeks post delivery, I tried to contact the company. I was unable to get through to customer service. Therefore when the charge showed up on my credit card, I disputed it. The company lied to the credit card company and produced a false invoice. The invoice does not show delivery, but the credit card company added the charges back to my card and told me to submit more proof.

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Helpful  (1)
Thank you
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Magali R. – FullBeauty Rep

Hello Penny, we are sorry to learn you did not receive your order. Please send us an email with the order number to social.media@fbbrands.com and we will gladly look into it.
Sincerely,
Customer Service Analyst

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