I used this site because I BELIEVED it was a government services,I needed an urgent birth certificate. It was late being delivered, I paid over and above what I needed to. When I said I would collect it I was fobbed off with it needed to go to LONDON for an apostillate. RUBBISH. Because of them we nearly had to cancel our flight, it arrived on the last day, even though I paid for urgent turnaround - over £150. MISLEADING .