Penelope B.

I live in US I have shopped online many years n many times but this time they blocked my order because my bank card says Bank of America and I'm a Black woman. They asked me to go my bank in the US n get a code and the bank here says they don't know what I'm talking about. They asked me any detail in this life I gave them everything but still they couldn't believe me. This is a huge insult but they lost a Great customer by being Racist I went ahead n called Woolworth n shopped there without any issues I got everything I need. High level of Proffesionalism at Woolworths.

Pick n pay you disappointed me n and you really got my feelings hurt I will never bother you for any reason even if I'm home in SA visiting I cannot stop n buy anything from there and sadly they did process the order n took money from my account just can't release the groceries. The saddest story about being Black is that no matter how successful you are but you will always be treated like a Criminal. Soooo Racist but it's okay this is not the only grocery store that does online