Pel D.

I was a customer of ApriaHealthcare and have been overbilled, lied to and harrassed from the beginning. They continue to contact you, even after you've canceled the account and requested on the phone and in writing to never be contacted again. They continue to bill for "just one more item," whether you ordered items or not. They've shipped wrong items, then charge you for them even after they're returned. They insist it is always the insurance company's fault, even when they charge you rental for items that you purchased outright. Very corrupt and dishonest. They refuse to listen to customers and their supervisors are not better. A totally incompetent business.

Placed an order on Black Friday for 12 items, Received 4 items in delivery, non of which were on my order. Checked the invoice and the 4 items didn't match my order or the items shipped. Contacted customer service & waited 45 minutes to speak to actual person. Long story short after 3 emails & 2 phone calls later I was told they would refund my purchase minus shipping costs and the items I ordered weren't available anymore. No offer to compensate for missing sale prices, but they were willing to refund my shipping. Wow how generous, refunding my money for shipping on items I never ordered! I'll never shop there again.