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3 Reviews by Peggy

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I've been ordering from Drs. Foster & Smith for a few years now and I love them! They supplied items for our dogs, fish, birds, hedgehog, rabbit & my outdoor birds & squirrels.
Their prices are excellent and they often have great sales allowing you to save even more. Great selection of items for all pets.
I submit orders and usually have a shipping notice in 12-18 hours. Items arrive wuickly(usidlly




I've been a Prime member since they began offering memberships and I really can't imagine my life w/o Amazon. Our family uses it for literally everything!
I still try to price watch and sometimes other sites will have a better price but the determining factors for me are a) how fast can the competitor get items to me and do they charge for shipping b) how easy is it to return or exchange things with the competitor?
Amazon will literally do whatever it takes to make you happy. They do not want customers walking away from a purchase unhappy. There have been times when an item quit working or got broken after the 30 day return period and they still did what they could to make it right. The amount of convenience coupled with their superior customer service brings me back to them time and time again.
They have a huge selection of everything and they stand behind it all. Amazon Prime is a very well thought out organization that has determined there is great value in repeat business and to keep that business they make sure you're happy. Need to return something? They do all the work - getting you labels, having UPS pick it up etc... they've just really thought it all out and their continually growing business is proof that they're doing things right!


I placed an order as a gift for my son for a 2015 Tyler Seguin All-star jersey and paid with MasterCard. I logged into my account to see if they had processed the charge and they had indeed. I never received an order confirmation so I emailed them via the "Contact Us" link on their web page to get the status and verify that my order was received.
I received an email from "Anna" in customer service who told me that the jersey I ordered is out of stock so I needed to choose another and for my trouble they'd send an additional jersey free. I just needed to tell them which two jerseys I wanted.
I sent her an email immediately so they could process and send my merchandise. I had questions regarding the "free" jersey so I sent those to Anna just to verify they weren't going to ding my card again.
In the meantime I received two emails from Capital One for charges they flagged as "suspicious." They immediately locked the account and asked me to contact them right away. In the 10 minutes from the time I got their email until I called them, another suspicious charge came through and was declined due to the lock on the account. The total of all three attempts were almost $2000. The first and second attempt were for the same amount as I paid for the jersey, the 3rd covered the balance.
Reviewing the attempts to use my card I found it interesting that two of them were the same price as my jersey and wondered if my card could have been compromised during the jersey transaction.
It's been 2 full weeks since they last told me my jerseys were on the way. They can't provide a tracking number and don't answer any questions that I ask in regards to delivery.
I'm thinking I'm never going to see the jersey. I'll give it another week and if it doesn't show up I'm going to give all their info to Capital One so they can investigate the fraudulent charges. I found an article on Reddit which tells you how to check to see if a website is real. In checking I've been able to obtain owners info and all IT info surrounding the domain. Maybe Capital One can get this person before someone else gets ripped off.

Peggy Has Earned 6 Votes

Peggy Y.'s review of earned a Very Helpful vote
on 1/5/18
Peggy Y.'s review of earned a Very Helpful vote
on 1/5/18
Peggy Y.'s review of earned a Very Helpful vote
on 11/28/17
Peggy Y.'s review of earned a Very Helpful vote
on 8/19/17
Peggy Y.'s review of earned a Very Helpful vote
on 7/25/17
Peggy Y.'s review of earned a Very Helpful vote
on 7/19/17

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