Peggy T.

I live in a pricey suburb of Toronto. Purple Bricks (formerly Comfree) did not tell me that their listings do not show on the real estate board for my area. After 6 months and no offers I have canceled my listing. I am out 6 months of my time and $800. I really wanted Purple Bricks to be successful and even offered to pay a full buyers agent commission but nothing worked. Purple Bricks method might work for an entry priced home but it does NOT work for a home at a higher price. The staff were very nice but... the objective was to sell my home and that has not happened.

It is impossible to return anything due to high shipping costs so you are stuck when merchandise is not worth the price. I am embarrassed to say how much I paid for a Mother of the Bride dress but the workmanship is dreadful I am out a lot of money because it will cost over $100 shipping to return it. Never, ever buy anything expensive. Cheap junk is ok because if you are not happy you can just toss it.

The seller of this dress misleads buyers by claiming a 99% approval rating but the rating is for costume jewelry not VERY EXPENSIVE DRESSES. You have to really dig to find that information. The seller claimed a high end brand name but the workmanship was shoddy and amateurish. The mediation process was a huge disappointment too. Jamie, the analyst just pretty much forwards emails and took 6 days to respond to me when the standard is two.

I must emphasize. DO NOT BUY anything that you are not prepared to throw out because it is too expensive to return anything making the guarantees useless.