peggy h.

Bought a GPS system as a Christmas present. Received it on time and set it up in my Jeep a couple of days after Christmas. It immediately blow my heater out. Took me several days to get the Jeep into the dealership and in the meantime I am driving around in the winter without heat. The dealership found that the heater circuit/blower were blown. Repair cost was over $400.00. Also, did I mention that my husband had to drive me around for 2 days - back/forth to work while my vehicle was being repaired. Returned the GPS as defective with shipping/insurance at a cost of $20. I wrote Factory Outlet a letter about the GPS short-circuiting my heater along with a copy of the automotive invoice showing that the heater circuit had to be replaced. Factory Outlet is still charging me a re-stocking fee - Guess thy put it back on the shelf to resell to another sucker. So I am out re-stocking fee, shipping/insurance cost, and automotive repairs of over $400.00 plus inconvenience that I did not have my Jeep for 2 days while it was being repaired and out a nice Christmas gift. **** all around.