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Wondering if I've been scammed although good to hear that others like this company. If I had known the products were coming from overseas, I would have researched them more before placing my order. Ordered on July 21 and still not arrived as of August 20. Chat agent said they don't track shipments. WHAT? So all I can do is wait. Haven't yet checked my credit card. I assume I've paid for my blouse. I wont order from them again and will dispute the charge if it does not arrive in 2 weeks.
Peggy H.'s review of NewChic earned 13 Very Helpful votes
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Dear Peggy H.,
Thanks for your order and we are sorry for the long shipping.
After you placed the order, you can log in Newchic account and check order status: My Account -- View Order -- My Order -- Order Tracking. Here is the link. https://www.newchic.com/account/orderlist.html
There you can find the tracking number if you have chosen a traceable shipping method. (If the shipping method is the Flat Shipping, there is no tracking number)
Once your order has been shipped, you will receive a shipping advice via your registered email address.
The delivery time depends on the countries and the shipping methods. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends and holidays are not included.)
It may get order delayed due to poor weather conditions, slow customs clearance procedures or other unexpected circumstances, which is beyond our control. We are trying to improve our shipping service as well. Hope for your kindly understanding.
For further assistance, please feel free to contact us and give us the order number.
Computer access:
https://www.newchic.com/Contact-Us-hc10.html
Phone access:
https://pwa.newchic.com/customer-service
We will do the best to help you.
Best Regards,
Newchic Team