Greed and lack of respect for the sellers has ruined the Ebay experience, at least for most of the sellers anyway. If you buy new things from a foreign country, in bulk, and sell in bulk, yes, Ebay is THE place for you. If you are a small business or an individual trying to reduce clutter, forget Ebay. The Rules, Regulations, Changes, and the highest fees ever have changed Ebay from an on-line auction site to an on-line catalog filled with cheap, foreign made products. Sure, you can still find something you are looking for now, but in the years to come, greed will have driven away even the steadfast sellers who remain today. I would comment on their customer service, but there isn't any. At least not for a seller.