Rented 3 movies on 10/16. Returned them on the 19th. Total bill which I got a receipt for was for $17.49. They took it upon themselves to place 2 different transaction holds on my account. Said it was due to authorization. I don't authorize redbox to take anything except what I owed. Now I'm being told that they have collected their $17.49 and I should receive the rest of what they took within 3 to 5 business days. They are contradicting and thieves. Will never use red box again.