Heaven help you if you have any contact with this arrogant, rude bunch of crooks. Their on-line chat person was an absolute idiot in my opinion and would not assist me in any way when I asked for clarification of an expected delivery date and pick up location. Avoid. See TRUSTPILOT reviews BEFORE you are tempted to buy from these idiots. Currently 66% of SMYTHTOYS reviews are 1 star or less.