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I have an update on my complaint with Tradekey.
I have been contacted by tradekey in order to remove the reviews I have posted on several sites about the fraud I experienced with tradekey.
A tradekey manager named * from QA Dep. Contacted me with a view to entering into an agreement.
In exchange for the return of the amount paid in advance for a deal that never existed, he asked me to remove the reviews that were damaging the image of tradekey.
I informed them that I would withdraw the complaints as long as they returned the amount in dispute.
The shane said yes and that he would send an email with a written agreement for me to sign that I would accept the terms discussed over the phone.
After a week I received nothing and contacted Shane who said he would deal with the matter the next day... until today, no response.
Once again they tried to deceive the customer with promises that they already knew they would not realize, just wanted my company to remove the reviews.
Once again they prove that they are not trustworthy and are only in the market to deceive customers and make easy money.
Once again, avoided doing business with this company and don't pay anything in front.
*Personal information redacted by admin
I would like to report and warn anyone thinking of doing business with tradekey.
Last month after a lot of pressure from a Tradekey account manager, my company, of import and export, agreed to a 6 months premium package.
In exchange, Tradekey would put my company in contact with premium suppliers for the acquisition of a commodity, recycling waste paper.
After a few unsuccessful weeks, the account manager informed me that he had a supplier, in the United States, ready to supply the requested product, but for this to happen we would have to advance 2000$ USD to ensure the reservation of the order and that this amount would be deducted from the global value after closing the contract with the supplier.
Much pressure was made and after many contacts by mail and whattapp, we agreed to advance that amount to make the order.
After several days and much exchange of messages we discovered that there was no supplier and tradekey simply refused to return the money.
When I sent an e-mail informing that the process would be handed over to our lawyers, all our contacts at tradekey, account manager, customer support, sourcing manager, disappeared.
Tradekey is a fraud, with accounts in China that no one can get to and a bank account in the US in the name of another electronics company.
The name of the company in the US is DIGI DEVICES LLC.
Be very careful this company is a total fraud.
Tip for consumers:
Do Not Close any deals with this company.
Products used:
Recycling Waste Paper
Pedro R.'s review of TradeKey earned 2 Very Helpful votes
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