I contacted Ikea and paid for a $99 delivery but without knowing a third party XPO was involved. They didn't show up but they reported the customer wasn't there. I reschedule the sooner they could, 3 days later but they only brought the small boxes not the bed frame I ordered. They said I could returned no accept the partial delivery but they didn't mention that means an automatic cancelation with Ikea. Ikea customer service was "nice" but useless, they didn't offer any option.