Bought tickets for the nutcracker at New York City Ballet and was going to take my wife and my two kids on my wife's birthday. 2 days before the event I receive an email, stating "we do not have tickets for the date you purchased, we do have other option we can go over". I call Tickets Box Office, who listed as the seller, where I speak to Sandy Lex. Sandy proposes to swap my 400 dollar/piece tickets with 144 dollar/piece tickets without compensating me the difference, over 1,000 dollars. When I confronted Sandy with this fact and he realized that he has been called out on his little pathetic scam, he tries to convince me that the tickets he's offering me is of same value (the tickets he's offering me are listed on StubHub at 144 dollar a piece).
I honestly don't understand why a reputable site like Tickes.expert want's to be associated with small time scamsters like Sandy Lex. You're totally undermining the confident in your website. People expect a certain degree of integrity from a site like this, and at least some sort of vetting of the sellers you allow on your platform. I can with certainty guarantee that this is the last time I have bought tickets via Tickets.Experts