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P D.

Contributor Level

Total Points
173

2 Reviews by P

  • DenyDesigns

1/17/18

I ordered a duvet and shams from Deny Designs. The shams were as pictured but the duvet design seemed disproportionate. I contacted customer service and they asked that I submit a photo. I did so, and they promptly issued a refund and told me I did not need to send the items back. I would not hesitate to order from them in the future.

  • West Elm

1/17/18

Tracking indicated a 12/5 delivery date for the item ordered. Did not receive the item and a few days later tracking indicated the item was back ordered. I attempted 2 phone calls, hanging up after a 20 minute wait. Two emails received no response. I then emailed their parent company and finally received a response (no longer in stock), and a refund. Ordering online from West Elm is not worth the trouble.

P Has Earned 13 Votes

P D.'s review of DenyDesigns earned a Very Helpful vote

P D.'s review of West Elm earned 12 Very Helpful votes

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