Placed a simple order online and uploaded my own artwork. I chose expedited shipping. Order was promised on a Wednesday, and I now found out it will not arrive till the following Monday, past my event date. I requested a tracking number and then found that the order originated in India, was shipped via Dubai and currently is in Tennessee. I am in Ontario, Canada. Their website shows a Toronto address, though now I notice is says "Registered office". I've seen other companies do this, and I still resent this kind of deception. I will stick with local suppliers who I know have a brick and mortar presence.