I've played for over 10 years so my review of this game might be a bit long. But one of the main problems is the lack of new player support within the orbit, even when Battlestar closed and this because Bigpoints main source of income, you can really see it. Every event within the game is hosted towards players who spend a lot of money, basically just trying them to spend even more. Every feature upgrade and PvP update has this in mind as well, NOTHING is for the quality of the game.
I quit because I realised when I was playing that most the game is cheaters and the other half is PvP players who won't ever fight without their entire team with them. I'm not new to this game by any means, but most players now don't even build their accounts, they just buy them from websites. This game is massively pay to win, assuming you aren't one of the majority who just buy a strong account for 8 times less money.
The game went downhill, don't play this rubbish.