Payton R.

On February 17th I placed an order with Nasty Gal and paid $84.21 since they were going out of business and everything was on sale. I received a receipt telling me my order would arrive in 5-11 business days. I never received a tracking number and reached out after 11 days to ask where my order was. They informed me that orders were delayed and I would receive it mid March. It still never came so I wrote to the company again and they informed me it would come by March 31st or my money would be returned. It never came and I wrote back on March 31st, and now I am being told that because they have new owners they are unable to track any previous orders and I am out of luck. They are literally stealing money and not taking any responsibility. I have tried being patient, but now I am disgusted by the way they are treating customers, and want someone at the company to take accountability and return my money.