Paytin R.’s Reviews of Adore Me & more

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Lingerie

“ALWAYS DELAYED WITH ZERO COMMUNICATION”

5/15/21

I had a huge order (5 sets), 2-3 days after ordering I get a "delayed in processing" notification, 2 weeks go by and still same status. I emailed them asking what the deal was, the response I got back was that they were just busy and my order would be out ASAP. Another week or so goes by and the status wasn't changing so I once again messaged and got the same response. Another week goes by (it's been exactly a month by then) when I checked it and my order was CANCELLED, NOT BY ME! I HAD TO EMAIL THEM JUST FOR THEM TO SAY "We're sorry but the size you ordered wasn't in stock we will be refunding you." With a FIVE DOLLAR credit. Absolutely BS! They could've told me from the get go that they needed to cancel or it should've NEVER gave me the option to order if they didn't have my size!
A week or so later my fiancé decided he wanted to place another order for me because he knew I was mad, well what do we know not even 2 days later and it's "delayed." Another $200+ out the window because I'm sure it'll be months (if not cancelled by them) before I see my stuff.
I will NEVER order from them again nor suggest anyone else to.

Tip for consumers:
Scam, always delayed

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Sandra N. – Adore Me Rep Over a year old

Hi Paytin,

Thank you for taking the time to review us.

I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.

Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services. Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.

Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
help@adoreme.com