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I ordered a poster online that was displayed as a Gustav Klimt piece. After I ordered it, I told a guest that it was a Klimt piece only to find out that it was not; It was by another artist altogether. Embarrassing. I email customer service because of their 100% satisafaction guarantee only to recieve an email back with no apology, no explanation, and a very generic response on how I can recieve a refund if I send it back and to pay for my own shipping cost. Outrageous right? So I have to pay out of pocket to return a terrible quality print, which by the way, not only was the color was way off and too dark, the artist they claimed it was by was INCORRECT! I will never be ordering from them again and will be warning others about their fraudulent service.
Tip for consumers:
Order at your own risk, returns are only available if you pay for the shipping yourself, and the artist information may be incorrect and false, but they won't care at all.
Products used:
Print
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