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Paul Y.

Contributor Level

Total Points
81

1 Review by Paul

  • DressLily

6/10/18

The below issue has been resolved lately by DressLily. Hope the same issue wont arise for any other dressLily shoppers.

I have purchased 3x cardigans. After receiving the parcel, the cardigans are like kids wear sizes. I have selected the right size which is M during purchases but been delivered wrong sizes. This is all fraud guys. Please be careful and dont waste your money. If you ask for a refund, dresslily will ask you return the purchased clothes to SPAIN OR CHINA. Which costs you a lot more than purchase. No tags or sizes mentioned on the purchased clothes. No proof that they deliver the right size.

* DressLily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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CustomerService R. – DressLily Rep

Dear Paul Y.,

We regret to hear that you are having sizing issues.

On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.

We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.

We look forward to your reply,

Dresslily Customer Support Team

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