Had two encounters in the last week. Firstly went to buy an item, I was aware they didn't have in stock and would need to ordered in. I was happy to wait for it to come in. At that point they jacked the price by $20 to match another retailer. This was justified by saying prices had increased. Hey, if you can't honour an advertised price, don't advertise it. Secondly, I needed a case they had advertised with 3 showing in stock. I jump in the car and head down there but alas there is no stock. Again, time wasted, I leave empty handed.