Paul W.

Yes, I do have many option for buying expensive electronic items. I purchased an Onkyo receiver from you a few years ago and I thought of you first when it came to buying a TV.

Your website originally said "free 2 day shipping to Arizona"; I was disappointed that it was going to take 5 days, but I chose to be patient.

The delivery date you sent me and that was posted on the UPS website in big letters said "Wednesday, July 11,2019". Since there was no delivery time listed, I started waiting for the delivery at 9:00am that morning, checking the UPS website all day; There were no update posted at all, just delivery by "end of day" so I literally sat around the house from 9:00am to 9:30pm waiting for UPS, but NO delivery.

I am bedridden most of the time and suffer from severe insomnia, so I was VERY unhappy to receive a phone call from some old hag from UPS at 6:30am the next morning with the ultimatum that "if I didn't call back within the next hour, my delivery was to be re scheduled for the next day".

This entire experience has been so aggravating for me that I canceled the order and told UPS to return the TV.

Next time, I'll purchase from Amazon or Best Buy. They have TWO day shipping and they DON'T use UPS!