Picture showed a Norelco charger name with symbol on the charger it was clearly engraved with Phillips. What I received was not as advertised.The one I got has the name jet. I called customer service and was told if I didn't like it return it. I asked for a supervisor and was told he was in a meeting but would call later in the day which was 3 days ago and still no call. How can a company like that be allowed to continue in business.