I have had a horrible experience with EA. A third party seller called GamesDeal sold me TitanFall2. The product doesnt work on my computer after I installed. I went to Gamesdeal and they will not refund. They are a Chinese company with no phone number. I went to EA and Carlo told me I need to 'Respect the refund policy'. I am out 25 bucks and have lost all respect for EA, not to mention I have lost a couple dozen hours trying to figure this mess out