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I signed up for the unlimited lifetime account for $79.99 through the website, since the app tries to charge you $159.99. But, when I went to check my account, they had charged me $79.99 twice. Obviously outraged, I cancelled my account immediately in the hopes to get my money back. Well, PayPal was willing to refund one of the $79.99 charges, but told me to contact Badoo to get my other $79.99 back. I emailed Badoo (which turned out to be a mistake), not only did they ban me from the site and app for having "multiple accounts" (I've only made one, no idea what the hell they are talking about) and I was told that because of that, they didn't have to refund my money, because I'm in violation of their terms of service. So, because Badoo is being no help, I'm trying to get my bank to refund my money. Hopefully that goes better than dealing with Badoo. Because, even if they let me keep the unlimited account, which they didn't. It disappeared after a day. I'm still out $79.99 because of my permaban.
Tip for consumers:
Don't bother.
Products used:
Unlimited Lifetime subscription.
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Hey there,
Oh no sorry to hear this. Please do reach out to us on@BadooHelp on any social media form with your registration details and we can look into this for you.
This should not have charged you twice. Once you reach out to us we can also look into your block for you.
Hope to hear from you soon.
-BadooHelp